Contact Us

Have a question? Our team is here to help.

• Email: hello@havennest.co.uk
• Phone: +44 7458 148713 (Customer Support - United Kingdom)
• Customer service hours: Monday to Friday, 8am to 6pm GMT. Closed on Saturdays, Sundays and public holidays.
  
• Registered office: 160 City Road, London, EC1V 2NX, United Kingdom

We aim to reply to all customer enquiries within 24 business hours.

📦 Order & Returns Enquiries

For faster assistance, please include:

• your order number
  
• the email address used at checkout
  

If your request concerns a return or refund, please review our Return & Refund Policy before contacting us.